WD138 Terms & Conditions – Malaysia Platform Usage Policy

By accessing, registering for, or using any part of the WD138 platform available at wd138.best, you acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of this document, please discontinue your use of the WD138 platform immediately.

These Terms & Conditions constitute a legally binding agreement between you as the user and WD138 as the platform operator. This document may be updated from time to time – you are responsible for reviewing the latest version each time you access the platform. Continued use of the platform following any published changes will be considered acceptance of the updated terms.

To register and use the WD138 platform, you must meet all of the following eligibility requirements:

• Age 18 years and above at the time of registration – without exception.
• Resident in Malaysia or a Malaysian citizen.
• Have full legal capacity to enter into a binding contractual agreement.
• Not subject to any legal restriction that would prevent you from participating in online gaming activities.
• Have never been subject to an active self-exclusion on any WD138 platform.

Each individual is permitted to register only one account only. Registering multiple accounts under the same individual is strictly prohibited and will result in the closure of all associated accounts and the freezing of any existing balances. All information provided during registration — including full name, identity card number, phone number, and email address — must be accurate, complete, and valid.

WD138 supports the following local Malaysian payment methods for deposits and withdrawals:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Online Transfer: DuitNow, FPX
• Online Banking: Maybank2u, CIMB Clicks, and major Malaysian banks that support FPX

Deposit conditions: The minimum deposit amount is RM 10. All deposits must be made using a payment method registered in the same member's name. WD138 does not accept third-party deposits. Funds will be credited to your WD138 account within minutes once the transaction is confirmed by the payment provider.

Withdrawal conditions: The minimum withdrawal amount is RM 30. Withdrawals may only be made to the same payment method used for the deposit, or to a verified Malaysian bank account held in the member's name. WD138 processes most withdrawal requests within 5 minutes. However, some cases may require additional review and can take up to 24 hours.

WD138 reserves the right to hold withdrawals for security review or legal compliance purposes (AML). In such cases, the member will be contacted for additional information. All financial transactions are protected with 256-bit SSL encryption and processed through secure, verified payment channels.

WD138 offers a variety of bonuses and promotions from time to time for members in Malaysia. All promotional offers – including welcome bonuses, reload bonuses, cashback, rakeback, football freebets, and poker freerolls – are subject to the following terms:

• Each bonus carries its own wagering requirement that must be fulfilled before any winnings derived from that bonus can be withdrawn.
• The welcome bonus may only be claimed once by each eligible new member.
• Bonuses may not be used in conjunction with other promotions unless explicitly stated otherwise.
• WD138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including opening multiple accounts, hedge betting, or coordinating suspicious wagers — will result in bonus cancellation and account suspension.
• Unused bonuses will expire automatically once their validity period ends.

All games offered on the WD138 platform – including slots, Live Casino (baccarat, roulette, blackjack, sic bo), Poker (Texas Hold'em, Omaha), football betting (Malaysia Super League, EPL, and international leagues), lottery, and other games – are governed by their own specific rules, which can be found on the respective game pages.

The following are strictly prohibited on the WD138 platform:

• The use of bots, automated scripts, or any third-party programs that influence game outcomes.
• Collusion or secret arrangements between players to manipulate game outcomes.
• Exploiting any bugs or technical vulnerabilities in the platform for personal gain.
• Money laundering or using the platform for any unlawful financial purpose.
• Sharing your account or allowing another party to access or use it.

All game outcomes at WD138 are generated by an independently audited and certified Random Number Generator (RNG) system. This ensures that every slots spin, every card dealt, and every number drawn is entirely random and cannot be manipulated by any party.

For Sports Betting and football, WD138 reserves the right to void or suspend bets in the event a match is cancelled, postponed, or where there is evidence of result manipulation. WD138's decision in such matters is final.

You are solely responsible for the security of your WD138 account. This includes:

• Keeping your password and login credentials confidential at all times.
• Not sharing your account details with any other party, including family members.
• Always log out of your WD138 account after each session, especially when using a shared device.
• Notify WD138 immediately if you suspect your account has been accessed without authorisation.
• Updating your personal information whenever changes occur to ensure your records remain accurate.

WD138 will never ask for your password via email, live chat, phone, or any other communication channel. If you receive any such request claiming to be from WD138, please report it to our security team immediately at support@wd138.best.

WD138 takes member privacy very seriously. All personal information you provide to WD138 — including your name, identity card number, phone number, email address, financial details, and gaming history — is collected, stored, and processed in accordance with the WD138 Privacy Policy, which can be found at our Privacy Policy page.

In summary, WD138 uses your data to:

• Verifying your identity and managing your account.
• Processing deposit and withdrawal transactions.
• Complying with applicable legal and regulatory requirements.
• Improving the overall user experience on the WD138 platform.
• Communicating with you about our services, promotions, and important updates.

WD138 does not sell or disclose your personal data to third parties without your written consent, except where required by law or for legitimate payment processing purposes. All data is protected with bank-grade 256-bit SSL encryption.

WD138 is fully committed to responsible gaming practices. We believe that online entertainment should remain a source of enjoyment and never become a cause of stress or financial difficulty. To that end, WD138 provides the following self-control tools for all members:

• Daily/Weekly/Monthly Deposit Limit: Set a maximum deposit amount you can make within a specified time period.
• Betting Limits: Limit the amount you can wager in a single session.
• Cool-Off Period: Suspend access to your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close your account permanently or for an extended period.
• Play Time Reminder: Receive a notification when you have exceeded your set play time limit.

If you or someone you know is struggling with a gambling problem, please reach out to the WD138 support team at support@wd138.best or visit the Responsible Gaming for further information and support resources. The WD138 platform is intended for players aged Aged 18 and above only.

WD138 reserves the right to take disciplinary action, including temporary suspension or permanent closure of your account, if:

• You breach any part of these Terms & Conditions.
• You have been found to have provided false information during registration or identity verification.
• There is suspicious or fraudulent activity associated with your account.
• You use the platform for money laundering or any other illegal activity.
• You own or control multiple accounts.
• You are using bots, automated software, or any other unauthorised means to play.

In the event of account closure due to a terms violation, WD138 reserves the right to hold any existing balance pending the completion of an investigation. Where fraud is established, WD138 reserves the right to forfeit the balance without any compensation.

You may also voluntarily close your WD138 account at any time by contacting our customer support team. Any valid balance will be returned to you following the necessary review.

WD138 shall not be held liable for any losses arising from:

• Technical disruptions, server failures, or internet connectivity issues beyond WD138's control.
• Unauthorised access to your account resulting from your own failure to keep your login credentials secure.
• Game outcomes are randomly generated by a certified RNG system.
• Changes in laws or regulations affecting the availability of WD138's services.

If you have any dispute regarding game outcomes, transactions, or WD138 services, please contact our customer support team within 30 days of the incident. We will thoroughly investigate every complaint and respond within 5 business days. WD138's decision on all disputes is final and binding.

These Terms & Conditions are governed by applicable law. WD138 reserves the right to amend, update, or replace this document at any time. The latest version will always be published on this page with a clear update date. Your continued use of the WD138 platform following the publication of any amendments will be deemed as your acceptance of the updated terms.